Working with Deaf Services Center to grow CSD’s video remote interpreting network creates greater access for both businesses and consumers seeking interpreting solutions.
SIOUX FALLS, S.D. (May 23, 2012) — Today, CSD announced that it has formed a partnership with Deaf Services Center (DSC) to broaden its scope of video remote interpreting (VRI) into Ohio.
CSD Video Remote Interpreting (CSDVRI) enables businesses to communicate — in real time — with deaf/hearing sign language users who are in the same room or location (meeting, doctor’s appointment, etc.), all by accessing a video interpreter working from a distant location. CSDVRI is convenient for a business needing communication access for their deaf consumers when traditional community based interpreting services are not available or practical.
“As a nationwide provider of interpreting services for over 36 years, CSD is excited to bring CSDVRI to Ohio,” said Ben Soukup, CSD chief executive officer. “Aligning our organization with a deaf and hard of hearing service provider like DSC makes perfect sense, because we share a core mission and bring the same focus on quality to our consumers.”
DSC is a provider of both community and interpreting services for people living in central and southeast Ohio. Along with interpreting, DSC specializes in serving the deaf and hard of hearing community with programs like case management, youth programs, peer support, advocacy, and even more.
“Deaf Services Center looks forward to expanding our offerings to include video remote interpreting so the deaf, hard of hearing and hearing communities can use it to enhance their interpreting services in the workplace, school or personal appointments,” said John Moore, DSC chief executive officer/executive director. “We are excited to partner with CSD to ensure that users of video remote interpreting receive top quality services.
CSD’s national interpreting referral center will handle all billing, scheduling and processing for DSC’s VRI requests. The CSD platform allows access to Web chat, e-mail, TTY, fax and more for businesses to schedule or request interpreters. DSC will also market the CSDVRI brand in Ohio and the surrounding areas where they currently operate offices. While DSC is a VRI provider itself, CSD will handle the overflow once DSC’s interpreting pool is maxed out. It’s a win-win situation for CSD, DSC and especially for deaf and hard of hearing people who otherwise may not be able to access an interpreter.
About CSD — CSD (a.k.a. Communication Service for the Deaf, Inc.) was established in 1975, primarily to provide sign language interpreting services to deaf and hard of hearing adults in South Dakota. Today, CSD offers employment opportunities to nearly 2,000 individuals in 27 offices and locations all across the nation and internationally, providing a broad continuum of social and human services programs, as well as interpreting, telecommunications relay and contact center services. CSD is a private nonprofit agency dedicated to providing quality services; ensuring public accessibility; and increasing awareness of issues affecting the deaf, hard of hearing and individuals with speech disabilities. For more information, please visit www.c-s-d.org.
About Deaf Services Center — Since 1991, DSC has grown to be one of the largest community centers for the Deaf and Hard of Hearing in the State of Ohio. We mandate in our bylaws that the majority of our Board of Trustees be Deaf or Hard of Hearing. Currently, the DSC Board of Trustees is made up of a majority of Deaf and hard of hearing individuals.
We provide the following services: Case Management/Peer Support, ADA Assistance, Advocacy, ASL Instruction, Education, Deaf Equipment Modification Program, C- Print, Interpreting Services(Community and Video), Information and Referral, Rural Outreach, Speaker’s Bureau, Career Options for Deaf, Hard of Hearing Youth and the Deaf Youth Program and Kids of Deaf Adults (KODA).. (DSC) is a non-profit 501 C-3 organization based in Worthington, Ohio committed to providing direct-based services to Deaf, hard of hearing and late-deafened.
We have two offices in which we provide services though a 24 county service area. The offices are located at 5830 North High Street, Worthington and Communication Services for the Deaf and Hard of Hearing of Portsmouth, 1835 Oakland Avenue, Portsmouth, OH.
We have long have been committed to the betterment of the lives of people who are deaf or have hearing loss. Our mission is to empower the deaf and hard of hearing people and to promote access to communication, services and events in the community. For more information, log on to www.dsc.org or call 614-841-1991 V/TTY.